Ticket Policies

Ticket Purchases:

  • Tickets to all Dance Prism Ballet performances are available online and at the door on the day of the performance

  • Visa/MC are accepted for online and at-the-door sales

  • Cash/check/Venmo/Paypal/Credit/Venmo payments are accepted at the door

  • There is a handling fee per ticket on online and pre-sale orders; this fee varies by theater and will be specified at the time of purchase

  • All theaters have provisions for handicapped seating and offer convenient, generally free, parking opportunities

Group Sales:

  • Group discounts are available for all performances for groups of at least 10

  • Special pre-performance talks for groups can be arranged for most performances 

  • Visa/MC, Venmo/Paypal, and  Checks via USPS are accepted for group sales

  • Group sales inquiries can be made via email at: danceprism.groupsales@gmail.com

Exchanges/Refunds

  • All ticket sales are non-refundable

  • Tickets may be exchanged for equivalent-value seats for any Dance Prism production in the 12 months following the date of the purchased ticket(s) only by reaching out to Dance Prism Ballet within no less than 24 hours before/after the performance for which you purchased tickets.

    • Please email danceprism.tatarka@gmail.com providing your order number (if purchased online) or reply to the email thread if groups seats were purchased

Weather emergencies

  • Dance Prism ballet rarely cancels performances due to poor weather conditions. Please assume that the performance will go on as scheduled and allow yourself extra time to arrive safely. 

  • In the event of a state of emergency declared by Massachusetts we may be forced to cancel or postpone a performance, if you have tickets please check your email and/or our social media (linked in the footer below) for any emergency updates.

  • If we need to cancel a performance, the value of your ticket is safe. You will have the option of a credit, refund, or the ability to donate the value of your tickets for a tax-deductible donation

Performance FAQs

What time should I arrive?

The lobby doors open 45 minutes before the performance and the house opens for seating 30 minutes before the performance. If you are participating in a special pre-performance event you will be given specific arrival time details

Electronic Device Use?
Please turn off or silence cell phones, smartwatches, and any other electronic devices before taking your seat. While we encourage you to share your experience via social media, please refrain from doing so until intermission, as sounds and lights from phone screens can be distracting to fellow audience members and our dancers on stage.

Can I photograph/video any part of a performance or rehearsal?
For the safety and comfort of our dancers, all photography, videography, or recording of any kind is strictly prohibited during any performance. Failure to abide by this policy can result in removal from the theater.  Additionally, unauthorized photos/videos of the performance shared via social media will be reported.   You, however, are welcome to take photos in the lobby and in the theater before the curtain opens or after the curtain closes  and we encourage you to share your experience with us on social media by tagging us @danceprismballet

We appreciate your cooperation and understanding of these policies, we look forward to hosting you in the theater!